General Terms and Conditions

Media Owner: Cloudinho GmbH, Industriegelände 8, 7041 Wulkaprodersdorf

1. Scope

These “General Terms and Conditions” (GTC) apply to all purchase contracts. The customer agrees to these terms and conditions by placing an order with He is bound by these terms and conditions.
Should individual provisions of these Terms and Conditions be void or wholly or partially invalid due to mandatory statutory provisions, this does not justify the nullity of the entire Terms and Conditions. The terms and conditions, with the exception of the void or legally ineffective provisions, remain valid and unchanged.

2. Contract Conclusion

The contract is concluded by the acceptance of the order in the online shop. All offers from are non-binding.

3. Prices

For the ordered services, the purchase price is deemed agreed, which is stated in the price list or in the online shop of
Unless otherwise stated, all prices are gross prices that include statutory VAT.

4. Right of withdrawal

For customers who are consumers under the Consumer Protection Act, the following applies: You can withdraw 14 days from conclusion of the contract without giving any reason. It is sufficient if you send the declaration of withdrawal within the deadline.
In case of withdrawal, the purchase price will be refunded.
Inquiries or complaints to: Cloudinho GmbH, Industriegelände 8, 7041 Wulkaprodersdorf; E-Mail:

5. Terms of payment

Unless otherwise agreed, invoices are immediately due for payment by means of a SEPA direct debit or via PayPal without deduction of expenses and expenses. In the event of default in payment, the customer is obliged to reimburse the Shop for all dunning and collection expenses incurred as a result of this default.
Subscription products with a monthly price are payable in advance for 12 months. These subscriptions can be terminated at the end of the first year at any time, at the latest of the last month. The subscription ends on the last day of the month in the month in which the termination is carried out. Already pre-paid payments for further months will be refunded to the customer.

6. Delivery

In the case of online or download products, customers usually receive the link and the access code by e-mail immediately after payment has been made.

7. Warranty

The warranty is subject to legal regulations. If an exchange or an improvement is out of the question (not possible, too much effort, unreasonable, delayed delivery), then the customer is entitled to a price reduction. If the defect is not minor, the customer is entitled to cancellation of the contract (conversion).

8. Compensation

The Shop is liable only for damage caused by intent or gross negligence, with the exception of damage to persons. The existence of gross negligence has to prove the injured party. For the formal or content correctness of the information in the videos or in other publications any liability of the shop is excluded.

9. Privacy

The customer acknowledges that the use of the data he mentions in the order will be stored and processed for bookkeeping and customer service purposes. The data is used to fulfill legal requirements and to process payment transactions. does not pass on customer data to third parties, unless this is absolutely necessary for the execution of the contract. For more information, see the Privacy Policy.

10. Jurisdiction and applicable law

Orders placed with are subject to Austrian law.
Place of performance is the registered office of the shop operator. Subject to conflicting, mandatory provisions of the Consumer Protection Act, all disputes arising from the user agreement and the business dealings with the marketplace operator – including those concerning the formation, legal validity or termination of the user contract – shall be deemed to have been settled by the relevant court of the first district of Vienna. For consumers, the place of jurisdiction is the respective place of residence of the user.