Privacy Policy

for the use of

This is the privacy and cookie policy for the use of the Digital Services and the online services on We process your personal data in accordance with the regulations of the European General Data Protection Regulation (DSGVO) and the Data Protection Act.

1. Data when used

By using the digital services, you consent to the processing of data in the sense of this Privacy Policy. The operator reserves the right to change the terms if required by law. There are always those privacy policies that can be accessed at the time of using the digital services.
As part of a new account creation, the personal information you provide, such as your name, e-mail address, date of birth, address and phone number, will be stored. In addition, the time of registration is saved.

2. Data at purchase

Every time you buy a product, your data will be saved. This is independent of whether you have created an account or not. In addition, your chosen form of payment will be saved. If the fields marked as required are left blank, we can not conclude the contract with you. These data are mandatory for the conclusion of the contract. Also saved is the time of a purchase.
The shop does not store any credit card information, such as credit card numbers.
In order for to maintain the connection to your device, we store your IP address and possibly the browser type.

3. Processing purposes

Your data provided during registration will only be processed to maintain the account.
In the event that you buy a product through the shop, the data required for the purchase and specified by you are stored directly in the shop. These data are only used and stored in the scope necessary for the fulfillment of the contract, in particular for the settlement of the purchase, the contract management and for the fulfillment of legal retention obligations.
Data that you provide to us as part of a “feedback” are used solely to answer your request or to improve the services.
The data processing takes place on the basis of the legal regulations.

4. Deletion

Your account will be stored until canceled. You can request the deletion of your account or your access at any time by e-mail to
Your purchase or order data in the shop will be deleted due to tax retention obligations at the end of 7 years.

5. Data transfers

If payments are made by debit order, your payment-relevant data will be transmitted to our bank for the purpose of payment.
For credit card payments, your payment details are encrypted to our external financial service provider.
If you are in arrears with the payment of products, your data will be handed over to a collection agency or a legal representative for further prosecution.
Furthermore, your data (should a physical shipment take place) will be transmitted to the shipping company commissioned by us to deliver the goods and to our tax consultant / auditor to fulfill our tax obligations.

6. Cookies

The digital applications and browser variants use cookies to store certain information. Cookies are files that a website or app transfers to your hard drive or mobile device. Although they identify a user’s device, cookies do not personally identify users.
We use cookies to make our offer user-friendly. They allow us to recognize your browser on your next visit.
If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you allow this only in individual cases. Disabling these cookies may limit the functionality of our website.

7. Other processors / transferees has the following categories of job creators :
– Serverhoster
– Technical service provider for the operation of the shop
– Payment providers and financial service providers
– Web analytics company

8. Rights of the user

You have the right to request information about the data stored about you.
If your data is incorrect or incomplete, you may request rectification or completion.
Likewise, under certain circumstances, you may request the deletion of your data. For example, when the data is no longer needed for the purposes for which it was collected and / or processed.
You may request that the use of your data be restricted. This is z. This is possible, for example, if you have revoked your consent to the use of the data and you have not yet decided on this contradiction. The consequence of such a restriction is that the data is only stored more, but otherwise not further processed.
To assert your rights, please contact We would like to point out that the proof of your rights requires proof of identity (signed request + identity card copy).
Furthermore, you have a right of appeal to the Austrian data protection authority, from which you can make use of in the event of data breaches.

9. Contact

You can view your customer, account and contract data at any time after successful registration in the online shop.
For further information please contact:
Cloudinho GmbH, Industriegelände 8, 7041 Wulkaprodersdorf; E-Mail: